About Us

Pictor Gallery Custom Framing opened it's doors on 5th November 1995 by the owner Lawrence Robinson, a local man who had previously worked overseas as a land surveyor.

We quickly became members of the Fine Art Trade Guild, the only recognised professional body for framers in the country. The Guild standards have been developed by and for the industry, and are designed to protect consumers' art as well as providing clear guidelines for manufacturers, framers, publishers and fine art printers.

We have over 22 years of experience in framing and continue to keep up with the same high standards the Guild recognise and promote. Framing is a personal thing and we treat each job as if it was going on our own gallery wall. What sets us apart is our creativity, attention to detail and our one to one service to deliver the best framing solution for our customers.

jamesBond1.jpg

James Bond Themed Competition Entry

Proud Member of the Fine Art Guild & Member of their Certified Framer Programme.


Gunnar National Framing Competition

In 2017 we were the runners up in the Gunnar National Framing Competition held at the NEC Birmingham whose theme was 'The Car'. We didn't have much time and the only car we had was a small Hotwheels James Bond Aston Martin still in its packaging.

The inert bullets are real and the same used in Bond's Walther PpK handgun. The result was a multi-layered gun barrel effect focusing on the car highlighted by the wheel of bullets. The mounts and logo were cut with our computerised cutter.


Check out our reviews on Trustpilot and Yell.com

Patricia Willis
Craftsman
I have had several items framed at Pictor Gallery and on each occasion, Lawrence has helped me choose the right frame. There is a really good choice of styles and colours and professionalism and craftsmanship is the key here. I have been more than happy with the quality and look of the finished articles.
— Trust Pilot
CaroleS-39
I’ve used Lawrence for years now and wouldn’t go anywhere else. He’s an absolute craftsman, and his advice on choice of frames has been brilliant.
I have pictures that he framed for me years ago that still attract comments from friends and visitors, as do all the ones he did recently for me when we moved house. I used to live close by but now I happily drive for an hour to his shop. His expertise is worth it. He’s brilliant.
— Yell.com
TGL
Lawrence has just framed two oil paintings we purchased in Italy and we are very pleased with the service [ both initial advice and framing ] he provided.
It was a pleasure to deal with a conscientious professional who clearly ‘loves’ his work
— Yell.com
Juliet-64
We have had several cherished pictures, medals and certificates framed by Lawrence. He Really Does Knows His Stuff!!! Always ready to give some excellent ideas and advice on what frames, mounts and text etc to chose to produce a really lovely and professionally presented end product. We have recommended Pictor Gallery in Boothstown to all our friends and family... Give them a try, we can assure you, you won’t be disappointed. We are delighted with every job he’s done over the years. Customer service is second to none. Mark & Julie
— Yell.com

TERMS & CONDITIONS

The contract shall be governed by the Laws of England. These terms shall form the basis of the contract between the seller and the buyer in relation to the sale of goods and/or services, to the exclusion of all other terms and conditions including the buyers standard conditions of purchase, or any conditions which the buyer may purport to apply under any purchase or confirmation of order or any other document. All goods and/or services shall be deemed to be an offer by the buyer to purchase goods and/or services from the seller pursuant to these terms. Acceptance of delivery of the goods or commencement of the services shall be deemed to be conclusive evidence of acceptance of our terms and conditions. These terms represent the whole of the agreement between the seller and the buyer. They supersede any conditions previously issued.

1.1) Prices All prices are quoted in pounds sterling. Unless otherwise stated all prices include VAT. Quotes are valid for 30 days.
1.2) Cancellations/Returns
Our cancellations policy is as per the Consumer Contracts Regulations Act 2013. Once an order for made to measure goods (tailor-made) has started to be manufactured it cannot be changed or cancelled for any reason whatsoever. Made to measure goods we supply include, but are not limited to, picture frames, mounts, boards and glass. Made to measure goods cannot be returned for a refund unless they are unfit for purpose or not as described.
1.3) Order Processing Timescales
If you need your order urgently please call us on 0161 790 8008 to discuss prior to placing your order, and we will do everything possible to meet your requirements. The order processing time varies depending on the size of your order and general demand. Timescales are not guaranteed, but we always endeavour to process your order as soon as possible.
1.4) Timescales
Whilst every effort will be made to meet the estimated timescales for a given order timescales are not guaranteed and we accept no liability or consequential loss for either delays to or non-delivery of your order. Please note that delayed delivery shall not be grounds for rejecting goods or terminating the contract.
1.5) Liability
You acknowledge and agree that we are only willing to provide our products and framing services if you agree that our liability is limited to a maximum of £250 per Order.
1.6) Payment and Interest
All orders must be paid for in full before they can be collected or dispatched. Where a credit account has been agreed, payment of the price and the VAT shall be due within 30 days of the day of the invoice, unless otherwise agreed in writing. We reserve the right to charge interest on overdue invoices which shall accrue from the date when the payment becomes due, calculated on a daily basis until the date of the payment at the rate of 5% per annum above the bank of England base rate from time to time in force, such interest shall accrue after and as well as before any judgment.
1.7) Title and Risk
Risk shall pass on either collection from our premises or the delivery of the goods to the buyer's address. Notwithstanding the earlier passing of risk, title in the goods shall remain with the seller and shall not pass to the buyer until the amount due under the invoice for them (including interest and costs) has been paid in full.
1.8) Collection
We ask that completed orders are collected within 30 days. Upon collection, the buyer shall inspect and examine the goods/services supplied. Collection by the buyer shall be deemed to be acceptance that they are satisfactory and meet expectations.
1.9) Uncollected Orders
1.9.1) Storage of Uncollected Orders
We would appreciate it if you could collect your completed order once it is ready since we have limited storage space and therefore we reserve the right to charge a storage fee of £1.00 plus VAT per day on orders that are uncollected after 90 days.
1.9.2) Disposing of Uncollected Framed Artwork
If framed artworks remain uncollected, after 60 days, we will contact you in order to:

  • Remind you that the order needs to be collected.
  • Confirm any outstanding balance.
  • Notify that we reserve the right to charge a storage fee of £1.00 ex VAT on uncollected orders after 90 days.
  • Notify that if not collected within a further 60 days we reserve the right to dispose of or sell your artwork to create space and recover monies owed to us.
  • If disposing of the artwork raises any funds, from those funds we will take the money owed to us, plus storage and handling charges, any remaining funds will be returned to you (the customer).

1.10) Force Majeure We shall not be liable for delay or failure to perform any obligation under these terms & conditions if the delay or failure is caused by any circumstances beyond our reasonable control, including, but not limited to, acts of God, war, civil disorder or industrial dispute. If a force majeure event prevents the company from being able to provide its goods and services we reserve the right to cancel the contract immediately by giving written notice to the buyer. 
1.11) Data Protection
We will only use the information we collect about you lawfully (in accordance with the Data Protection Act 2018). You may email us to check the information we hold about you at any time.